/* ============================================
   LIBRO DE RECLAMACIONES - Hoja de Reclamación
   ============================================ */
.claim-book-section { padding: 60px 0; }
.claim-book-area { max-width: 960px; margin: 0 auto; }

.claim-alert { margin-bottom: 30px; }
.claim-alert-error { margin: 0 0 30px 0; }

.claim-book-card {
    border: none;
    border-radius: 12px;
    box-shadow: 0 6px 24px rgba(0, 0, 0, 0.10);
    overflow: hidden;
}

.claim-header {
    background: #001f4a;
    color: #fff;
    padding: 34px 32px 28px;
    text-align: center;
    position: relative;
}
.claim-header-icon { margin-bottom: 12px; }
.claim-header-icon img {
    width: 52px;
    height: 52px;
    display: inline-block;
}
.claim-header h3 {
    margin: 0 0 6px 0;
    font-size: 24px;
    font-weight: 700;
    color: #fff;
}
.claim-header .claim-num-label { font-size: 13px; color: #fbbf24; letter-spacing: 0.4px; }
.claim-header #claim_number { font-weight: 700; color: #fbbf24; }

.claim-intro { margin-bottom: 25px; font-size: 14px; color: #666; }

.claim-provider {
    background: #f4f6fb;
    border: 1px solid #e3e8f0;
    border-radius: 12px;
    padding: 22px 20px;
    text-align: center;
    margin-bottom: 30px;
}
.claim-provider-brand {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 16px;
    margin-bottom: 8px;
}
.claim-provider-logo {
    max-height: 52px;
    max-width: 120px;
    display: block;
    object-fit: contain;
}
.claim-provider-logo-fallback {
    font-size: 44px;
    color: #0ea5e9;
    display: block;
}
.claim-provider-divider {
    display: inline-block;
    width: 2px;
    height: 44px;
    background: #0ea5e9;
    border-radius: 2px;
}
.claim-provider-name {
    font-size: 19px;
    font-weight: 800;
    color: #001f4a;
    text-align: left;
    line-height: 1.2;
}
.claim-provider-ruc {
    font-size: 13px;
    color: #666;
    margin-bottom: 14px;
}
.claim-provider-meta {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 30px;
    flex-wrap: wrap;
    padding-top: 14px;
    border-top: 1px dashed #d8dde8;
}
.claim-provider-meta-item {
    display: inline-flex;
    align-items: center;
    font-size: 14px;
    color: #444;
}
.claim-provider-meta-item i { color: #0ea5e9; }
.claim-provider-meta-item + .claim-provider-meta-item { position: relative; }
.claim-provider-meta-item + .claim-provider-meta-item::before {
    content: '';
    position: absolute;
    left: -16px;
    top: 50%;
    transform: translateY(-50%);
    width: 2px;
    height: 18px;
    background: #e3e8f0;
    border-radius: 2px;
}

.claim-honeypot { position: absolute; left: -9999px; }
.claim-hidden { display: none !important; }

.claim-section {
    margin-bottom: 28px;
    padding-bottom: 24px;
    border-bottom: 1px dashed #d8dde8;
}
.claim-section:last-of-type { border-bottom: none; }

.claim-section-title {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 17px;
    font-weight: 700;
    color: #001f4a;
    margin-bottom: 18px;
}
.claim-num {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 26px;
    height: 26px;
    border-radius: 50%;
    background: #0ea5e9;
    color: #fff;
    font-size: 14px;
    flex-shrink: 0;
}

.claim-label { font-weight: 600; font-size: 14px; color: #333; margin-bottom: 6px; }
.req { color: #e74c3c; }

.claim-radio-group { display: flex; gap: 14px; flex-wrap: wrap; }
.claim-radio { position: relative; cursor: pointer; }
.claim-radio input { position: absolute; opacity: 0; cursor: pointer; }
.claim-radio-box {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 7px 14px;
    border: 2px solid #d8dde8;
    border-radius: 8px;
    background: #fff;
    color: #555;
    font-weight: 600;
    font-size: 13px;
    transition: all 0.2s;
}
.claim-radio input:checked + .claim-radio-box {
    border-color: #0ea5e9;
    background: linear-gradient(135deg, #0ea5e9 0%, #06b6d4 55%, #0284c7 100%);
    color: #fff;
}
.claim-radio-icon {
    width: 15px;
    height: 15px;
    fill: currentColor;
    flex-shrink: 0;
}

.claim-book-card .form-control {
    border: 1px solid #d8dde8;
    border-radius: 6px;
    padding: 10px 14px;
    font-size: 14px;
}
.claim-book-card .form-control:focus {
    border-color: #0ea5e9;
    box-shadow: 0 0 0 3px rgba(14, 165, 233, 0.18);
}

.claim-locate-wrap { position: relative; }
.claim-locate-wrap .form-control { padding-right: 46px; }
.claim-submit-icon {
    width: 15px;
    height: 15px;
    margin-right: 7px;
    vertical-align: -2px;
}
.claim-submit-btn.claim-submitting {
    opacity: .85;
    cursor: wait;
    pointer-events: none;
}
.claim-submit-btn.claim-submitting .claim-submit-icon {
    display: none;
}
.claim-submit-btn.claim-submitting::before {
    content: '';
    display: inline-block;
    width: 14px;
    height: 14px;
    margin-right: 7px;
    border: 2px solid rgba(255, 255, 255, .4);
    border-top-color: #fff;
    border-radius: 50%;
    vertical-align: -2px;
    animation: claim-locate-spin .6s linear infinite;
}
.claim-locate-btn {
    position: absolute;
    right: 6px;
    top: 50%;
    transform: translateY(-50%);
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    border: none;
    color: #0ea5e9;
    font-size: 16px;
    cursor: pointer;
    transition: all 0.2s;
}
.claim-locate-btn svg {
    width: 17px;
    height: 17px;
    fill: currentColor;
}
.claim-locate-icon-ok,
.claim-locate-icon-error { display: none; }
.claim-locate-btn:hover { background: rgba(14, 165, 233, 0.14); color: #0284c7; }
.claim-locate-btn.is-detecting {
    background: #0ea5e9;
    color: #fff;
    cursor: wait;
}
.claim-locate-btn.is-detecting .claim-locate-icon-detect { animation: claim-locate-spin 0.9s linear infinite; }
@keyframes claim-locate-spin {
    to { transform: rotate(360deg); }
}
.claim-locate-btn.is-success {
    color: #16a34a;
}
.claim-locate-btn.is-success .claim-locate-icon-detect,
.claim-locate-btn.is-success .claim-locate-icon-error { display: none; }
.claim-locate-btn.is-success .claim-locate-icon-ok { display: inline-block; }
.claim-locate-btn.is-error {
    color: #dc2626;
}
.claim-locate-btn.is-error .claim-locate-icon-detect,
.claim-locate-btn.is-error .claim-locate-icon-ok { display: none; }
.claim-locate-btn.is-error .claim-locate-icon-error { display: inline-block; }
.claim-locate-btn:disabled { opacity: 1; }
.claim-sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

.claim-type-hint {
    display: block;
    margin-top: 10px;
    padding: 9px 14px;
    border-radius: 6px;
    font-size: 12.5px;
    color: #4b5563;
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    border-left: 4px solid #0ea5e9;
}

.claim-consent {
    background: #f4f6fb;
    border: 1px solid #e3e8f0;
    border-radius: 8px;
    padding: 16px 20px;
    margin-top: 8px;
}
.claim-consent .form-check-label { font-size: 13.5px; }
.claim-consent-note {
    display: block;
    margin-top: 6px;
    font-size: 12px;
    font-style: italic;
    color: #6b7280;
    line-height: 1.5;
}

.claim-warning { margin-top: 18px; font-size: 13px; }

.claim-submit-wrap { margin-top: 25px; }
.claim-submit-btn,
#claimSubmitBtn,
#claimSubmitBtn:hover,
#claimSubmitBtn:focus,
#claimSubmitBtn:disabled,
#claimSubmitBtn:active { padding: 12px 44px; color: #fff !important; background: linear-gradient(135deg, #0ea5e9 0%, #06b6d4 55%, #0284c7 100%) !important; border-color: transparent !important; }
#claimSubmitBtn:hover { filter: brightness(.92); }

.claim-success-box {
    margin-top: 15px;
    padding: 16px;
    border-radius: 8px;
    background: #fff8e6;
    border: 2px dashed #fbbf24;
}
.claim-success-label { font-size: 15px; color: #001f4a; font-weight: 700; }
.claim-success-number {
    font-size: 30px;
    font-weight: 800;
    color: #001f4a;
    letter-spacing: 1px;
}